Terms and Conditions

THESE TERMS AND CONDITIONS APPLY TO THE WEBSITE WWW.HARVESTBAKING.NET (THE "WEBSITE" or “SITE”). PLEASE READ THIS STATEMENT CAREFULLY. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS THEN YOU SHOULD NOT ACCESS THIS SITE. ACCESS OF THIS SITE BY YOU SHALL BE DEEMED TO BE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.

A. GENERAL

Mua Gat Joint Stock Company (“Harvest Baking”) reserves the right, from time to time, with or without notice to you, to change these Terms and Conditions in our sole and absolute discretion. The most current version of these Terms and Conditions can be reviewed by clicking on the "Terms and Conditions" located at the bottom of the pages of Harvest Baking. The most current version of the Terms and Conditions will supersede all previous versions. Your use of the Harvest Baking after changes are made means that you agree to be bound by such changes.

Briefs of these Terms and Conditions include:

  • I. GENERAL TERMS AND CONDITIONS
  • II. PRIVACY POLICY
  • III. DELIVERY POLICY
  • IV. RETURN AND REFUND POLICY
  • V. PAYMENT PROCESS

B. MAIN CONTENT

I. GENERAL TERMS AND CONDITIONS

1. Harvest Baking’s Website

These Terms and Conditions apply to all users of Harvest Baking’s Website (hereinafter referred as “Website”), including users who are also contributors of video content, information, and other materials or services on the Website. The Website may contain links to third party Websites that are not owned or controlled by Harvest Baking. Harvest Baking has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party Websites. In addition, Harvest Baking will not and cannot censor or edit the content of any third-party site. By using the Website, you expressly relieve Harvest Baking from any and all liability arising from your use of any third-party’s Website. Accordingly, we encourage you to be aware when you leave the Website and to read the terms and conditions and privacy policy of each other Website that you visit.

2. Website access

a. Harvest Baking hereby grants you permission to use this Website as set forth in this Terms and conditions, provided that: (i) your use of the Website as permitted is solely for your personal, noncommercial use; (ii) you will not copy or distribute any part of the Website without Harvest Baking prior written authorization; (iii) you will not alter or modify any part of the Website other than as may be reasonably necessary to use the Website for its intended purpose; and (iv) you will otherwise comply with the terms and conditions of these Terms and Conditions.

b. In order to access some features of the Website, you will have to create an account. You may never use another's account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify Harvest Baking immediately of any breach of security or unauthorized use of your account. Although Harvest Baking will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of Harvest Baking or others due to such unauthorized use.

c. You agree not to use or launch any automated system, including without limitation, "robots," "spiders," "offline readers," etc., that accesses the Website in a manner that sends more request messages to the Harvest Baking servers in a given period of time than a human can reasonably produce in the same period by using a convention on-line web browser. You agree not to collect or harvest any personally identifiable information, including account names, from the Website, nor to use the communication systems provided by the Website for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of the Website with respect to their User Submissions.

3. Indemnity

You agree to defend, indemnify and hold harmless Harvest Baking, its parent corporations, affiliates officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Website; (ii) your violation of any term of these Terms and Conditions; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that one of your User Submissions caused damage to a third party. This defense and indemnification obligation will survive these Terms and Conditions and your use of the Website.

5. Intellectual Property

This website contains many of the valuable trademarks owned and used by Harvest Baking and its subsidiaries and affiliates to distinguish its quality products and services. These trademarks and related proprietary property are protected from copying and simulation under national and international laws and are not to be reproduced or copied without the express written permission of Harvest Baking.

The text, graphics and html code contained in this web site are the exclusive property of Harvest Baking. Except where otherwise noted, the text, graphics and html code contained here may not be copied, distributed, and displayed, reproduced or transmitted in any form or by any means without the prior written permission of Harvest Baking.

II. PRIVACY POLICY

Harvest Baking (“we”, “our” or “us”) takes your privacy very seriously and wishes to assure you that your personal information will be treated as confidential. This is how we will manage information we collect from you through our websites and online services, including harvestbaking.net and any other owned or operated websites and online services that link to this Privacy Policy. We will follow the standards of personal data privacy protection in complying with the requirements of the Vietnam’s Cybersecurity Law 2018, Law on Cyberinformation Security 2015, EU’s General Data Protection Regulation (“GDPR”) and all other implementing legislation, of all kinds and at all levels as amended from time to time (collectively the “Laws”).

1. Types of Data we collect:

When you use our Sites and/or Services, we may collect from you the following information which may contain personal data as defined under the Laws (“Data”):

  • - your personal information such as your name, address, mobile phone number, birthday (date & month) and email address;
  • - your photos which are collected via our Facebook page; and
  • - optional information about your occupation, age, gender, number of family members, age group for family members, marital status, monthly household income, hobbies, etc.

2. Purposes for Collection and Use of Data:

The Data provided by you will be used by us for the purpose for which it was requested and for directly related purposes as follows:

  • - for security reasons to confirm that you are who you say you are when you log in to our Online Ordering service;
  • - provision of Online Order service;
  • - considering or fulfilling requests or application of any nature submitted by you, whether online, over the phone or through other channels;
  • - registration of our activities including sales activities with offering;
  • - provision of delivery receipt;
  • - conducting market and shoppers behaviour analysis;
  • - handling and following up of complaint, enquiry or feedback;
  • - administering contests and sweepstakes conducted by us, including disclosing the winner of any such contest and collection of prizes;
  • - updating and enhancing our records;
  • - meeting the requirements to make disclosure to any governmental, legal or regulatory authority in Viet Nam under the requirements of any law binding on us; and
  • - providing you with news, notices and other communications of our products, services and promotional events.

3. Use of Data in Direct Marketing:

We intend to use your Data in direct marketing, and we may not use your Data unless we have received your consent (which includes an indication of no objection).

We would like to use the Data in our records including your name, phone number, email, address and/or or your response to any online survey to contact you about the following:

  • - future Harvest Baking promotions or events; and
  • - products, services and promotional events of our business partners in relation to banking, travelling, entertainments, telecoms and government utilities (“Business Partners”) that you may concern.

Your Data may be used by or provided to our Business Partners located within or outside Viet Nam for their direct marketing purposes. However, we will not disclose your Data to any third parties for direct marketing purposes without your consent.

You can choose not to receive these marketing notifications described as above, and/or request us not to transfer your Data to our Business Partners by contacting us via any one of the free response channels in section 9.

4. Disclosure of information to Third Parties:

We do not transfer, sell, rent or trade your Data to or with Third Parties (including our Business Partners). Your Data may however be transferred within or outside Viet Nam as follows:

  • - companies engaged by us to perform services on our behalf, including fulfilling purchases using the Online Ordering service, sending emails, conducting market surveys, performing customer relations management services, printing promotional materials, advertising our products/ services and providing gift redemption services (together “Third Party Service Providers”);
  • - governmental, legal or regulatory authority in Viet Nam;
  • - our legal and financial advisers;
  • - credit information or reference bureau;
  • - debt collection agencies; and Modify on web
  • - our assigns or successor in title in the event of a transfer of Harvest Baking, such as acquisition by or merger with another company.

Our Third Party Service Providers may be supplied with or have access to your Data solely for the purpose of providing the above services on our behalf.

5. Security and Accuracy of Data

The Data we collect from you are stored in limited-access servers or are encrypted and transferred to other servers of the authorized third parties listed in section 4.1 above. We will maintain safeguards to protect the security of these servers and your Data. The security of your Data depends on the protection by you of your login password. Please do not disclose your login password to unauthorised people.

We shall take reasonable steps to keep your Data as accurate, complete, and up-to-date as is necessary for the purposes for which it is to be used. Data that is used on an ongoing basis, including information that is disclosed to third parties, will generally be kept accurate and up-to-date. You can update or correct the Data held by us in accordance with section 9.

6. Cookies

Your orders will be retained in a database for statistical purposes in order to improve the quality of our service. We also collect other non-personally identifiable information when you visit/use our Sites which may include your IP address and what browser you are using if we have received your consent.

We do this by sending small amounts of data called Cookies to your browser. Most browsers are initially set up to accept cookies. You can set your browser so that it refuses cookies if you wish. The non-personally identifiable information can be used to evaluate how our customers use and navigate our Sites, including the number of visitors and the frequency and length of their visits, in order to improve the quality of our service.

7. Retention of Data

We will not keep your Data at our Customer Database stored at Computer Server in Data Centre 12 months after the cancellation of account.

Data provided by you is retained if the purpose for which the Data was collected still exists, it is so required by law, statute or regulation, or it is in the public interest.

8. Children

We do not knowingly accept information from children under the age of seven (07) as they are not eligible to use our services and must not submit any Data to us.

However, as we cannot distinguish the age of persons who access our Sites, our privacy policy applies to all who use/access our Sites. If a child has provided us with personal information without the consent of his parent or guardian, the parent or guardian should email us to request the removal of the information.

9. Data Access and Correction

You may at any time request access to or update/correct your Data (Name, phone number, Address, profile photo and account password) held by us. You may also ask us to delete you or your Data from any active mailing or distribution list.

If you would like to obtain a copy of your Data held by us in order to correct or delete it from our database, please login to your account and go to the "Updating My Profile" page or go to the "Contact Us" page.

If you choose to unsubscribe from our promotional emails or if you have any questions or comments, please contact our Customer Service Officer via our Customer Service Hotline on 0909223836 or at orders@harvestbaking.net.

10. Third party websites

Our privacy policy does not extend to third-party websites that may be linked from our Sites or from any other broadcast affiliated with us.

III. DELIVERY POLICY

1. Delivery Distance

Harvest Baking will provide you with delivery services within Ho Chi Minh City.

2. Delivery Fees

  • Free ship for all orders from 350,000 VND;
  • District 1, 2, 3, Binh Thanh, Go Vap, Phu Nhuan, Thu Duc: freeship for all orders from 200,000 VND;
  • District 4, 7, Tan Binh: 20,000 VND;
  • District 5, 10, 11: 40,000 VND;
  • District 6, 8, Tan Phu, Binh Chanh: 50,000 VND;
  • District 9, 12, Binh Tan, Can Gio, Cu Chi, Hoc Mon: out of service area.

3. Delivery Time

a. Time limit: Orders should be received 24 hour prior to delivery in order to leave time for freshly baking your items. Some items may require a longer turn-around.

b. Opening time: 8a.m – 5p.m everyday.

c. When you receive your product, please carefully check carefully with the delivery man and keep the receipt for inspection.

d. Please let us know as soon as possible if your order has not arrived within the time frame. 

IV. RETURN AND REFUND POLICY

After confirmation of your order request, if you want to cancel or modify your order, please call us at 0909223836 or email us at orders@harvestbaking.net.

V. PAYMENT PROCESS 

Methods of payment: 

  • Cash on Deliveries: payment will be made upon arrival.
  • Bank transfer: Please contact our customer service at 0909223836 or orders@harvestbaking.net for bank account information.
090 922 3836
Số 5 Đường 7, Khu nhà ở Đông Nam, Vạn Phúc City, Phường Hiệp Bình Phước, TP. Thủ Đức, T.P. HCM
Công ty cổ phần Mùa Gặt
Giấy đăng ký kinh doanh số 0305033183 cấp bởi Sở Kế hoạch và Đầu tư tp Hồ Chí Minh ngày 25/06/2007
searchenvelope-ofacebook-squareinstagrammap-ostorephone-handsetmagnifier
en_USEnglish
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram